How to Buy Game Top-Ups: A Step-by-Step Guide for Beginners

What game top-ups are

A top-up is the purchase of in-game currency or items with real money. In Genshin Impact these are "Genesis Crystals", in Standoff 2 it's "Gold", in Brawl Stars it's "Gems", in PUBG Mobile it's "UC". Each game uses its own terminology, but the idea is the same: you pay money and receive an in-game asset.

After the 2022 sanctions, the official stores (Google Play, App Store) stopped accepting Russian MIR cards. Direct top-ups through these stores became unavailable. Intermediary shops like ASHOP bridge this gap — we buy top-ups from supplier partners and deliver them to your game account.

Step 1 — choose your game and package

Open the catalog and find your game through search or by platform. On the game's page you'll see the available categories: "Diamonds", "UC", "Gold", "Battle Pass" — the exact options depend on the game.

Each category has several packages with different amounts. The bigger the package, the better the price per unit of currency — this is standard practice by the publishers themselves.

If it's your first time buying in this game, we recommend taking the smallest package to make sure delivery goes through correctly to your ID.

Step 2 — find your ID and enter it

This is where the details start. Each game shows the ID in its own place:

• Genshin Impact / Honkai: Star Rail: Menu → Profile → UID (the number at the top of the profile)
• PUBG Mobile: Profile → Player ID (the number under your nickname)
• Brawl Stars / Clash of Clans: Profile → Tag (#XXXXXX)
• Standoff 2: Main menu → Avatar → Account Info → ID
• Free Fire: Profile → ID (the number under your avatar)

The ID is a public identifier, so sharing it is absolutely safe. Knowing only your UID, no one can log into your account. It's like a phone number: everyone can see it, but no one can call from it.

Copy the ID and paste it into the form on the product page. Many games also require you to select a server/region — usually "Russia", "Europe" or "Global".

Step 3 — pay for your order

The available payment methods are shown at checkout — usually a MIR card, SBP (the Faster Payments System via QR code or phone number), YooMoney, and top-up from your internal balance.

The fastest and most convenient method for Russian users is SBP. You scan the QR code with your banking app, confirm — and the funds are transferred instantly.

If you want to earn cashback on future purchases, register before paying. Cashback is credited only to registered customers.

Step 4 — wait for delivery

After payment, the service sends a request to the supplier, who credits the currency to your game account. The exact delivery time depends on the type of product and the game — it's stated on each package's page:

• Automatic by UID (most mobile games) — usually a few minutes
• Activation key (Steam, Xbox, PSN) — sent to your email and your personal account
• Via an operator (rare games with manual activation) — the timeframe stated on the product

In your personal account, the order page shows the live delivery status. Once it's delivered, you'll get a push notification and an email.

Step 5 — what to do if something goes wrong

If the top-up hasn't arrived within the timeframe stated on the product — contact support right away (the chat button at the bottom right). Don't wait for hours and don't post in public channels.

Before reaching out, check:

• Whether the correct ID is entered (a typo in a single digit is fatal)
• Whether the correct server is selected (for Genshin: Asia ≠ Europe ≠ America)
• Whether the top-up went to someone else's account with a similar ID

If the top-up went to someone else's account due to your own mistake, a refund won't be possible. A digital product can't be "taken back".

If the ID is wrong but delivery hasn't started yet

Contact support right away with the note "urgent, fix the ID before delivery". If the supplier hasn't received the request yet, we'll correct it without any loss.

Conclusion

Buying a top-up is four simple steps. The main rule: double-check your ID before paying. Everything else is on us.

Can't find your game in the catalog? Write to us through the request form — we'll add it to the queue.